Here are some commonly asked questions. For more information, please contact us.
Q: How private is my information ?
A: EZbook is committed to ensuring the privacy and security of your data. Measures applied include:
- three levels of user identification (ORGANIZATION ID, USER ID and PASSWORD) for logging on
- restriction of management functions to your organization's designated Administrators
- logging and backups of transactions
- encryption of financial data and passwords
Q: Does EZbook keep scheduling history ?
A: Scheduling history for the last 30 days is available on-line. (Detailed history is archived for a year and can be accessed by contacting EZbook Support).
Q: How difficult is it to set up resources and make reservations ?
A: Setting up resources, which is the job of the 'Administrator', is very simple for anyone who is familiar with Windows.
Once the system is set up, day-to-day usage is also very simple for anyone who can click a mouse.
Q: Can EZbook be hosted on an intranet ?
A: EZbook is not hosted on an intranet, as its ultra-low cost can only be achieved as a web-based application.
Q: What are the advantages of a web-based application ?
A: EZbook runs in your browser
- No software installation
- New features and enhancements can be added - you always have the latest version !
- You have access from any computer - home, work, anywhere.
- Users are familiar with the point-and-click interface, ensuring quick learning
- Cost effective as no server installation is required
- No in-house maintenance skills required.
- Centralized security and backups for 'state-of-the-art' data protection
Q: Can EZbook be used for reserving locations for seminars, conferences and weddings ?
A: EZbook is ideal for reserving locations for seminars, conferences and weddings. Organizations such as churches and clubs can also conveniently schedule the use of their facilities with EZbook.
Q: Will EZbook work for restaurant reservations ?
A: Although it can be used in some restaurant situations, it is not well-suited to table reservation because managers often want flexibile seating arrangements. It is ideal if an entire room is reserved.
Q: Can EZbook be used for scheduling employee assignments ?
A: Yes, EZbook is ideal for scheduling staff duties. Managers can allocate duties and staff can view the schedule from any Internet connection. This is useful for managing rosters for nursing, ambulance crews, maintenance teams, security duties etc.
Q: How does EZbook work for parking spaces ?
A: For reserving parking you can use EZbook's 'Collective Resource' feature that can automatically allocate a parking space from an available group. It also allows the reservation of a specific space.